Refund Policy
Effective Date: February 10, 2025
1. Introduction
Transgourmet Cee ("Company," "we," "our," "us") is committed to delivering high-quality HR services. This Refund Policy outlines the conditions under which customers may request refunds.
By using our services, you agree to this policy.
2. Eligibility for Refunds
Refunds are available under the following conditions:
- A full refund is available only if the service has not yet commenced.
- If the service has been partially provided, a partial refund may be considered, deducting any costs incurred.
- No refunds will be issued once the service has been fully provided.
- All refund requests are subject to individual assessment and must comply with applicable laws.
3. Refund Request Process
To request a refund, customers must:
- Contact us at contact@transgourmet-cee.com with the subject "Refund Request".
- Provide full details of the service purchased, including proof of payment.
- Explain the reason for the refund request.
- We will review and respond to refund requests within 3 business days.
4. Method of Refund
- Refunds will be processed using the original payment method.
- The time for the refund to be reflected in your account depends on your payment provider.
5. Exceptions
- Refunds are not available for services that have been fully delivered.
- Refunds may be denied if the request does not comply with this policy.
6. Governing Law
This Refund Policy is governed by the laws of Australia. Any disputes shall be resolved under Australian jurisdiction.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
8. Contact Information
For any questions regarding this Refund Policy, contact us at:
Transgourmet Cee
11 Ventnor Ave, Office 7,
West Perth WA 6005, Australia
Email: contact@transgourmet-cee.com
Phone: +61 8 9218 9136